What Serat is

Serat is operational software for businesses that sell physical products through more than one place at once. It was built for Greek small and medium-sized companies in fashion and apparel, where the same style exists in several colours and sizes, stock sits in more than one location, and orders arrive from a mix of channels that do not talk to each other.

The platform covers one continuous chain: the catalogue that defines what you sell, the stock that says where each unit is, the counters and screens that move it, and the reporting that tells you what happened.

What it covers

• Catalogue. Products, colourways, sizes, barcodes, and the cost, retail and wholesale prices attached to each variant.

• Stock. Quantities per variant per location, transfers between locations, stocktakes, and an auditable history of every movement.

• Point of sale. A till that reads the same stock as the back office, handles discounts, split payments, returns and exchanges.

• Orders and fulfilment. Orders from your sales channels in one queue, stock-aware assignment to a location, picking, and courier labels.

• Wholesale. A separate portal where your own B2B clients browse an approved catalogue at their prices and place size-run orders.

• Reporting and AI. Sales, returns, inventory value and fulfilment metrics, plus AI assistance for questions, imports and product content.

What it does not cover

Being explicit about the edges is more useful than a long feature list. Serat does not currently include:

• Purchasing and supplier management. There is no purchase-order workflow, supplier price list or goods-in receiving flow against an order. Stock arrives into Serat by import, manual adjustment or transfer.

• Accounting. Serat produces the sales and inventory data your accountant needs, and supports Greek e-invoicing, but it is not a general ledger.

• Production and manufacturing. There is no bill of materials or cut-and-sew planning.

• Payroll or HR.

If one of these is the problem you need solved first, say so early. It is faster for both sides to find that out in a walkthrough than after a migration.

Who it fits

The platform assumes a few things about your business. It fits well when:

• you sell the same product in multiple variants, and size and colour actually matter to your day

• stock lives in more than one place, even if that is one shop and one storeroom

• you sell through more than one channel, or expect to

• at least one person in the business is responsible for stock accuracy

It fits poorly if you sell a handful of single-variant items through one channel. In that case a simpler tool will cost you less and annoy you less.

Language and units

The product interface is available in Greek and English. Prices are handled in euro, and Greek tax identifiers are validated against the AADE registry where the feature is enabled. Sizes and size runs are defined by you rather than fixed by us, so XS–XXL, numeric ranges and shoe sizes all work.

Where to go next

1. Read the platform overview to see how the pieces fit together.

2. Read how to get your catalogue in, because that is where every implementation actually starts.

3. Then dive into whichever operational area is your bottleneck today.