Find and prepare orders
Filter unified orders and use the pick-pack view to plan item collection.
Before you start
Sign in with access to Orders. Confirm the order source, fulfillment status, payment status, and the location where items will be picked. Online sources appear only when their integrations are enabled; manual orders can also appear.
Review and pick
Open Orders and filter by source, dates, financial status, fulfillment status, or delivery method to find the intended order.
Open the order and verify item variants, quantities, customer delivery information, and payment state before preparing anything.
Open Pick Pack to view grouped product requirements. Select the relevant location and expand a group or order to compare required quantities with the location plan.
Physically collect the correct color, size, and quantity. Recheck the order detail before handing it to the channel-specific fulfillment process.
Troubleshooting
The pick-pack list can refresh when orders change. If quantities or status change while you work, reload the order and recount; do not fulfill from a stale view. If a source is missing, check whether that integration is enabled and whether filters exclude its orders. Pick-pack is a preparation view, not proof of shipment or payment.