Import products and add stock
Use manual entry or a spreadsheet to create products and record incoming quantities.
Before you start
Sign in with access to Import Products. Have the correct location, brand, product details, and barcodes available. For a bulk import, prepare an .xlsx file or use Create Excel to build one. If you cannot edit product details, ask a Manager or administrator to resolve missing fields.
Import
Open Import Products. Choose New Barcode for a manual product, File Upload or Bulk Import for a spreadsheet, or Create Excel to prepare one.
For a spreadsheet, select the brand and follow the mapping and row-processing prompts. Review each row's product identity, variants, quantities, and missing details before applying it.
For an existing product, select the location, scan its barcode, and use Add Stock. Complete required product fields first if prompted.
Review the success or failure message, then search for the product in Products and verify the quantity at the intended location.
When something goes wrong
An unknown barcode may need a new product rather than a stock update. A bulk style/color QR may be unsupported, empty, or partially applied; check the reported successful and failed barcodes before retrying to avoid double counting. If a stock change was accidental, use Undo only while that action is still available and verify the result; a partial undo requires manual review. Printing failure after an import does not mean the stock import failed.